8 Qualities of Top Performing Hotel Call Center Agents | By John Smallwood


8 Qualities of Top Performing Hotel Call Center Agents | By John Smallwood Hotels in 2021 have a lot of catching up to do. 2020 and the first half of 2021 presented the hospitality industry with a whirlwind of challenges that still linger today.

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Source:  http://www.hospitalitynet.org/news/154000320/4107604.html